Josh Clark enlightens us to everything we need to know about the current state of UX in AI. He takes us on an unsettling stroll through uncanny valley. He encourages us to let machines do what they’re really good at, and humans do what they’re really good at. He guides us into how to begin getting our hands dirty with AI/Machine-Learning. He also articulates how our software/machines are embedded with values, and inspires us (for future’s sake) to be intentional about the kinds of values we embed into them.
Josh Clark spent nearly two hours with me talking all about the state of UX in AI. He answers important questions like:
How will failure and presenting errors be addressed as people rely on AI more & more?
Is there hope for the UX of Voice UI?
How do algorithm’s work?
What part of the AI development process should UX get involved?
Should we be worried about our jobs?
Will the machines we’ve built one day eventually overtake and possibly destroy us?
Josh Clark inspires us to not forget to splash in puddles and give ourselves permission to play in our work. He encourages us to not just tell our story, but to find out our users’ story and craft our experience and technology around that. He also shares with us that the things we make are not who we are and to think deeply about what kind of world we want to make…because we’re the ones shaping it.
Josh Clark (“Dr. Touch”) is a designer specializing in mobile design, strategy and user experience especially as it relates to touch. He’s the founder of the powerful design laboratory Big Medium (formerly Global Moxie). He’s the author of five books including the O’Reilly published Tapworthy and the newly released A Book Apart published “Designing for Touch”. He’s also a prominent blogger and speaker, the creator of the popular Couch to 5K running program, and he happens to be Maine’s 11th strongest man.
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